The Outward Bound Week
Volkswagen Group has formed partnership with The Outward Bound Trust to develop our apprentices with the key concepts of collaboration, teamwork, and customer service.
Outward Bound is a week-long residential programme designed to develop they key behaviours related to customer centric approach of the Volkswagen Group. During this week the apprentices carry out multiple tasks designed to the build confidence, multi-tasking, collaboration, and problem-solving skills to develop the behaviours that will impact on their customer’s satisfaction at work.
This programme has seen some great results in the past, with the analysis showing that 85% of our apprentices improve their customer awareness, while more than 95% have improved their self-confidence and teamworking capabilities.
Check out the video below to understand how The Outward Bound experience works and how it can benefit you as an apprentice on the Volkswagen Group apprenticeship programme.